Malaysia Airways Informs Enrich Members About Knowledge Leak – Change Your Passwords!

Malaysia airways has despatched an electronic mail to their Enrich members that there was a information leak at considered one of your IT distributors and buyer information has been compromised.

Folks with an Enrich / Malaysia Airways profile are suggested to vary their passwords to guard themselves from potential hackers and theft of extra information or mileage.

Malaysia Airways emphasizes that this infringement occurred at a “third get together IT supplier”; Nonetheless, ultimately, the airline takes full duty for the dearth of safety of shoppers’ private info:

Malaysia Airways was notified of a knowledge safety incident at considered one of its third-party IT service suppliers involving some private information of members of Enrich, the Malaysia Airways Frequent Flyer Program between the interval of March 2010 and June 2019. The incident under no circumstances affected Malaysia Airways’ personal IT infrastructure and methods.

Private information concerned within the incident included Enrich member names, date of beginning, gender, contact particulars, frequent flyer quantity, frequent flyer standing, and frequent flyer stage. It didn’t embody any details about itineraries, reservations, ticketing or any identification card or fee card info.

Malaysia Airways has no proof that any private information was misused and the incident didn’t reveal an account password. Nonetheless, we encourage Enrich members * to vary their account passwords as a precautionary measure.

Maintaining your on-line account and your private info safe is of the utmost significance to us. When you want additional steerage on find out how to defend your private info or have any questions on any side of this letter, please contact our Knowledge Privateness Officer at or

Please observe that Malaysia Airways is not going to contact members relating to the replace of their private info by means of a telephone name.

* To vary the password to your Enrich On-line account, click on on one of many following hyperlinks:

I’d not suggest clicking any hyperlinks on this electronic mail. If you wish to change your password, please go to the web site manually, log in and alter all the small print.

Malaysia Airways could be very elusive right here relating to the character of the info, the way it was compromised, or the title of the third get together that was sustaining the info units.

This is only one airline that has been affected by information safety flaws. EU prospects or EU residents can most likely lodge a criticism with the authorities.

British Airways is presently being sued in a category motion lawsuit that can value them dearly after the corporate was discovered to have information breaches.


A few of these firms are really reckless relating to dealing with buyer info. Many don’t make investments adequately in IT safety, shouldn’t have sufficiently competent specialists engaged on the matter or they outsource it fully and due to this fact lose any private management over that date, because it appears to have occurred on this case.

Nobody compelled MH to outsource their information and they’re in the end accountable for every thing that occurs to them.

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