Did you purchase Marriott eGift Playing cards over the past two gross sales (20% and 15% off), and in that case, have been there any issues utilizing them?
In Might, I purchased 5 $ 1,000 Marriott reward playing cards for $ 4,000 (basically a 20% low cost). There have been some issues delivering them inside the promised timeframe (the deadline was prolonged a number of occasions), however I wasn’t in a rush as I wasn’t anticipating to start out utilizing them earlier than August.
READ MORE: Marriott Bonvoy Price & Bonus Factors Promotions
Let me begin by saying that these reward playing cards are (insert your favourite expletive) PITA to be used at worldwide properties.
You find yourself losing hours of your time, ensuring they’re processed and utilized to folio bills.
These are among the excuses they instructed me:
- We do not take them
- I do not know the way to redeem
- I haven’t got a password to redeem
- Our password has expired.
- I’ve by no means seen one earlier than
- Solely the supervisor can redeem
- You can’t use them for the room fee, solely extra bills
On the optimistic facet:
- All of the lodges, in the long run, have been in a position to redeem them accurately
- The alternate fee used is dwell, so you do not lose something when the cardboard and folio are in a unique foreign money
As is usually the case with most Marriott-related IT options, these reward playing cards are redeemed on a third-party system utilizing property and employee-specific usernames and passwords. Too sophisticated when most lodges exterior of america not often see one.
If you wish to redeem Marriott reward playing cards, whether or not bodily or digital, one of the best factor to do is cease by the entrance desk the evening earlier than departure and allow them to know that you’ll be utilizing one to repay all or a part of your keep. The clerk on the entrance desk will possible write the cardboard quantity or ask you to e mail it.
You possibly can see in actual time when the lodge withdraws the funds from the cardboard and what the worth is within the billing foreign money. As I identified earlier, I had no issues with the alternate fee used.
I need Marriott to make it straightforward for lodges to redeem these reward playing cards. Present procedures are too cumbersome for lodge staff.